Sound Normalizer - Gain FLAC Mp3 MP4 Wav ALAC AAC Ogg APE audio files For more information, please check the article Connect to External Device. When your Administrator activates the “Single Device Mode” through the account’s device settings, and you are allowed to use at least one External Device, you will see the option “Connect to External Device” in your Callbar Settings. You can, however, choose not to display Callbar on top of your other open applications by simply switching this toggle to the left (off position). īy default, this option is set to “on” meaning that Callbar is always displayed in the front, always visible and never hidden behind other applications, unless minimized: To do this, simply switch the “Normalize audio output” toggle to the left (off position). If this is your case, you may consider disabling this option in your Callbar. However, some devices may not behave properly with the AGC feature, causing the microphone volume to keep self-adjusting during a call. It automatically adjusts the volume of the agents' microphones to improve the clarity, and loudness of their voices based, on the external ambient noises (i.e.: agents who don't have high-quality headsets, who may work outside the office where the ambient noise is loud agents who call external cell phones that cause high fluctuations in input volume due to the ambient noise, among others). Also note that 3.5mm plugged headsets are not detected as a separate device but as the system default, so you won't be able to separate the ringing sound using these devices (only with USB or Bluetooth).Īutomatic Gain Control (AGC) is a feature that is on by default in Talkdesk. Note : When only one input or output option is detected, you are not allowed to use the drop-down menu to change or deselect this. When properly enabled, you should hear the call ringing sound playing on your chosen device. Select your “Audio Input” (microphone) and talk to it to test it.Ĥ. Select your required “Audio Output”, and click the Play Test sound link to test this device.ĥ. Select your required “Ringing Output”, and click the Play Test sound link.
0 Comments
Leave a Reply. |